You can pay for your purchase with most major credit and debit cards, including Visa, MasterCard, Discover and American Express.

The best way is to fill out our Contact Us form. We're here M-F, 8 AM until 5 PM Central Time. We can always help you cancel or change your order within about 24 hours on weekdays. Please contact us right away. 

1. Don't panic. Your vacuum owner’s manual has a troubleshooting page, which is the best place to start.
2. Always unplug your vacuum before examining it.
3. Check for clogs in the hose, and check your vacuum bag, which might be full. If the motor is running, but the brushroll isn’t turning, check the belt and replace it if necessary.  Many models also have a thermal reset button on the back of the machine, so follow your owner's manual instructions for resetting after a cool-down period.
4. Be sure your electrical outlet is working. Sometimes the outlets with circuit breakers trip and need to be reset.
5. If all else fails, take your vacuum to the nearest Riccar retailer for diagnosis and repair. If you're unable to find a nearby retailer, contact us, and we'll help you find an alternative store.

You may find discounts and promotions two ways.

1. At the bottom of every page of this website is a "Sign up for Our Newsletter" box. You'll be added to our promotional email list.
2. Your local Riccar retailer store may offer discounts, special promotions, vacuum bundles or even a trade-in program. We truly support our retailers’ in-store sales efforts and encourage you to buy locally, not just so you can get the vacuum that best suits you, your home and your lifestyle, but also so you leave the store with an assembled product, with any customized features installed just for you, and with expert advice on how to operate and store the vacuum, and much more.